ScentMatchers FAQ
I have a scent I want matched and created, how does this work?
The first step would be to click on the link that says "Order a Scentmatch" then follow the simple steps to describe the scent you want matched and to choose your bottle, name, and color.
If it's an existing or discontinued perfume or cologne we likely won't need a sample mailed to us. In one of the steps in the order process our website will search our database of samples to tell you if you need to send one. Finally, after receiving your order our scentmatchers will inspect your order and if we have any questions or need a sample, we will e-mail you immediately.
What is the price?
$59.99 for a 3.4 oz bottle. The 3.4 oz. bottle is known as a large bottle in the fragrance industry. Priority Shipping (2-3 day delivery) is only $6.99.
If you want bottles made of the same scent in the future the price drops to $29.99 per bottle. Most of the investment is the original time we put in to match the scent, so future bottles are less expensive.
Are you sure you can match my perfume/cologne?
We are successful duplicating fragrances over 99% of the time.
How long will the scent last?
12-16 hours depending on the exact ingredients and your body chemistry.
Is it illegal to copy a scent?
No, definitely not! All fragrances are in the public domain, no one can own a scent or a fragrance (imagine if a company owned the scent of vanilla for instance). Fragrance companies can trademark their name, but they cannot patent their scent. Also keep in mind that the company has decided to no longer market or sell this fragrance.
Do you offer a return policy ?
Yes! You can find it HERE.
How Long Does it Take?
Typically one to three weeks depending on how difficult the match is and what ingredients may need to be ordered. If you need the fragrance by a certain date it's best if you contact us after ordering so we can make proper accommodations.
Where do you ship?
Anywhere in the world with a physical address.
Where are you located?
We are nestled in the woods in a small town in Michigan called Reed City. Our offices are in a peaceful location amongst two beautiful lakes. We find this tranquil setting to be an excellent location for reproducing your fragrances.
