ScentMatchers FAQ

 

I have a scent I want matched and created, how does this work?

The first step would be to click on the link that says "Get Started !" then follow the simple steps to describe the scent you want matched. After that choose the bottle and the name you want printed on the bottle and your order is ready to go!

If it's an existing or discontinued perfume or cologne we won't need a sample mailed to us. If it's a one of a kind scent, that was not commercially available, we would need a sample and we'll e-mail you after you order to provide instructions on where and how to mail it.

What is the price?

$59.99 for a 3.4 oz bottle. The 3.4 oz. bottle is known as a large bottle in the fragrance industry. Priority Mail Shipping is free!

We value your repeat business. Future bottles of the same fragrance, name, and bottle type (identical orders) will only cost $39.99. This also factors in that it is much easier for us to duplicate an order than create a new one from scratch.

Are you sure you can match my perfume/cologne?

We are successful duplicating fragrances over 99% of the time. If we cannot match your fragrance we will e-mail you and void the order so you won't be charged.

How long will the scent last?

12-16 hours depending on the exact ingredients and your body chemistry.

Is it illegal to copy a scent?

No, definitely not! All fragrances are in the public domain, no one can own a scent or a fragrance (imagine if a company owned the scent of vanilla for instance). Fragrance companies can trademark their name, but they cannot patent their scent. Also keep in mind that the company has decided to no longer market or sell this fragrance.

Do you offer a return policy ?

Yes! You can find it HERE.

How Long Does it Take?

Typically one to three weeks depending on how difficult the match is and what ingredients may need to be ordered. If you need the fragrance by a certain date it's best if you contact us after ordering so we can make proper accommodations.

Where do you ship?

Anywhere in the world with a physical address.

If I want a custom made perfume, where I choose all the scents/notes, can you do that?

Our sister company, www.scentcrafters.com, helps both individuals and businesses create custom fragrances.