Your Scent, Our Bottle

We got it covered!

There are many ways to contact us for support, email is often the fastest and allows us time to better research your request, but we'd love to help you at any of the methods below.

E-mail: Support@Scentmatchers.com

Most emails are answered within 1 hour. All emails are answered within 24 hours. 7 days a week, including Holidays.

Live Chat: Available from 11AM until 5PM EST Monday through Friday. The chat box will be in the lower right hand corner when available.

Phone: 800-859-9878

We answer the phone from 9AM until 7PM Eastern Standard Time, Monday through Friday.

Fax: 310-584-6573

Mailing Address:
Brilliant Enterprises LLC
P.O. Box 1550
Gaylord, MI 49734