I have a scent I want matched and created, how does this work?
The first step would be to click on the link that says "Get Started!" then follow the simple steps to describe the scent you want matched. After that choose the bottle and the name you want printed on the bottle and your order is ready to go!
If it's a discontinued perfume or cologne we likely won't need a sample mailed to us. If it's a one of a kind scent, that was not commercially available, we would need a sample and we'll e-mail you after you order to provide instructions on where and how to mail it.
What is the price?
$59.99 for a 3.4 oz bottle. The 3.4 oz. bottle is known as a large bottle in the fragrance industry.
Can I always reorder?
Yes we keep your order information on file forever so that we can always provide you the exact same fragrance. Just order from our site and check the box that says "I've ordered from you before."
Are you sure you can match my perfume/cologne?
We are successful creating fragrances over 99% of the time. If we cannot match your fragrance we will e-mail you and void the order so you won't be charged.
How long will the scent last?
12-16 hours depending on the exact ingredients and your body chemistry. All of our fragrances are Eau De Parfum unless you request a weaker strength via e-mail.
Is it illegal to copy a scent?
No, definitely not! All fragrances are in the public domain, no one can own a scent or a fragrance (imagine if a company owned the scent of vanilla for instance). That said, we realize that a manufacturer's Trademark is valuable so we try to never sell a fragrance that they still want so sell and is not discontinued. We also make every effort to make sure customer's realize they are NOT buying the original fragrance, but rather a scent that is nearly identical but in a completely different bottle.
Do you offer a return policy ?
Yes! You can find it HERE.
How Long Does it Take?
We ship 99% of our fragrances within 8 business days of when they are ordered. We do find that about 1% of the fragrances ordered are very difficult matches and in those cases we may need up to 3 weeks to match the scent. If you need the fragrance by a certain date it's best if you contact us after ordering so we can make proper accommodations.
Where do you ship?
Currently we are only shipping to the United States and Canada. After the Holiday season we will resume shipping to the rest of the world.
If I want a custom made perfume, where I choose all the scents/notes, can you do that?
Our sister company, www.scentcrafters.com, helps both individuals and businesses create custom fragrances.